702-447-0616

We Handle the Hassle — You Get Back to Normal

Navigating an insurance claim can be overwhelming, but ACW Decon has your back. From documenting damage to working directly with your adjuster, we guide you every step of the way to help get your claim approved and your home restored — fast and stress-free.

Frequently Asked Questions

What should I do when I discover water damage?

Act fast! Stop the source if possible (like turning off the water), take photos or videos of the damage, and call us immediately. Quick action helps prevent further damage and strengthens your insurance claim.

Do I need to contact my insurance company before calling you?

No — call us first! We’ll assess the damage, help you mitigate further loss, and guide you on how to report the incident to your insurance company.

Will you work with my insurance company?

Yes! We handle the paperwork, communicate directly with your adjuster, and provide all necessary documentation.

Can you help me file the insurance claim?

Absolutely. We walk you through the process, help you file properly, and make sure you avoid common mistakes that can lead to delays or denials.

What if my insurance company tries to deny the claim?

We supply thorough documentation, photos, and drying logs to support your claim and help get it approved.

Do you take payment directly from the insurance company?

In most cases, yes — we can bill them directly, so you’re not left paying out of pocket.

What if I don’t have insurance? Can you still help?

Yes — we will still work with you to find a solution.

Have a different Question?

GET A FREE CONSULTATION

We’ll come to your home, assess the damage, and explain exactly what needs to be done — no cost, no obligation, just honest expert guidance.

GOOGLE REVIEWS

“I can’t say enough great things about ACW Decon! They handled a tough mold removal job in my home with absolute professionalism. They walked me through every step of the process, ensuring I understood what was being done. My home feels safe and fresh again! I highly recommend ACW Decon for anyone dealing with mold issues—top-notch service!” Rich H.

My house flooded due to a tub over filling. Causing damage to my main bedroom, my son’s room, dinning room and living room. ACW was a huge help! I’m so happy I called them. They arrived the same day when the damage happened and started cutting dry wall and installing all the equipment needed to dry up the water. AC is very professional, great customer service and extremely knowledgeable when it comes to water damage. I would recommend ACW Decon to anyone.Danny P.

I would highly recommend this service team.We had a terrible water accident in our home and AC got to our house within hours gave me tips on how to go about the situation and filing with homeowners insurance and did not skip a beat. The team removed all the contaminated water and items swiftly and cautiously until my family and i left the home. The owner was very professional and communicative throughout the entire process.Deyanna C.

Why Choose US

Satisfaction Guarantee

We stand by our work — if you’re not satisfied, we’re not done. Your peace of mind is our mission.

Empathetic Service

We know you’re going through a tough time. Our team treats every home — and every family — with care, respect, and understanding.

Free Consultation

Get expert advice with zero pressure. We’ll assess the damage and walk you through your options, completely free.

We are Available 24/7!